Politique de confidentialité

Last updated: August 29, 2025

Auto-massage KOBIDO operates this store and this website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Auto-massage KOBIDO is a store powered by Shopify, which allows us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or communicate with us by any other means. In case of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the terms of collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably be used to identify you. We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law:

  • Contact information: your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details.

  • Account information: your username, password, security questions, preferences, and settings.

  • Transaction information: items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as past transactions.

  • Your communications with us: information you include in your communications, such as inquiries to customer support.

  • Device information: information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: details about your interaction with the Services, including how and when you access or use them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including from your device when you use our products or services or access our websites, and through cookies or similar technologies.

  • From our service providers, when we engage them to implement certain technologies or process personal information on our behalf.

  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Provide, customize, and improve the Services.

  • Marketing and advertising.

  • Security and fraud prevention.

  • Communicating with you.

  • Legal reasons, including compliance with applicable laws and responding to valid legal processes.

How We Disclose Personal Information

We may disclose your personal information to third parties under certain circumstances, including:

  • With Shopify, service providers, and other third parties who provide services on our behalf.

  • With business and marketing partners for marketing and advertising purposes.

  • With your consent or instructions.

  • Within our affiliates and corporate group.

  • In connection with a business transaction, to comply with legal obligations, or to protect rights, property, and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit through the Services will be shared with Shopify and may be transferred to third parties in other countries. Shopify may also use information collected from your interactions with our store, other merchants, and Shopify to provide enhanced features. In such cases, Shopify is responsible for processing your personal information. You can review Shopify’s Consumer Privacy Policy here.

Third-Party Websites and Links

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors.

Security and Retention of Your Information

No security measure is perfect. We retain personal information as necessary to manage your account, provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your place of residence, you may have rights such as:

  • Access to your personal information.

  • Deletion of your personal information.

  • Correction of inaccurate information.

  • Portability of your data.

  • Opting out of promotional emails.

  • Additional rights for residents of the UK/EEA (e.g., objection, restriction, withdrawal of consent).

You may exercise these rights through the Services or by contacting us.

Complaints

If you have concerns about our data practices, you can contact us or, depending on your location, file a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence, relying on recognized transfer mechanisms such as EU Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this website with an updated “Last updated” date.

Contact

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

📧 kobido.automassage@gmail.com
📍 Korenmarkt 10, Ghent, 9000, BE

For purposes of applicable data protection law, we are the data controller of your personal information.